What steps does Swiftqueue take to protect patients' personal health information or personal data when using NHS login?
Swiftqueue takes security very seriously and takes significant measures to ensure your data is protected and secure.
- NHS login provides Swiftqueue with a small set of demographic data such as patient name, email address, date of birth etc which is required for the specific appointment booking as requested by the NHS Trust where you are attending for your appointment.
- Note: Swiftqueue does not have access to your health data which includes any medical results etc. This information is not shared with Swiftqueue.
- Swiftqueue does not utilise or share data with any AI services.
As part of the new user registration process for first time users OR when an existing Swiftqueue user links their NHS login account to their Swiftqueue account, the list of data that is shared by NHS login is displayed.
- As part of this process, you need to tick the 'I agree' button to accept prior to your account with Swiftqueue being created or linked.
- Users can choose to opt in or out of this service.
- Example of the message shown below when using Swiftqueue for the first time.
- Further information can be found at our Privacy Policy location.