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How To Register To Book An Appointment Online?

  • Updated

I need to book an appointment online. How do I register?

Can I register using NHS login to book my appointment?

 

New to Swiftqueue?

 

NEW: We are pleased to announce that week beginning 23rd June 2025, you can now use your NHS login to register and book an appointment via Swiftqueue.

  • If this is your first time booking an appointment using Swiftqueue, please register your details via NHS login button.

 

What is NHS login?

NHS login allows you to access your health and care websites and apps with one set of login details.

We will check if you have an account. If not, you can set one up.

 

How to register / login

Step 1:

  • Click on the button 'NHS Continue to NHS login' to begin.
  • You will now be redirected to the NHS login sign in page to complete your registration.

 

 

Step 2:

  • Enter your NHS registered email address. If you have used the NHS App or other NHS websites, you should enter the email address you used to register for them.
  • This will check if you have an NHS login or prompt you to create a new one if you are not registered.
  • If you don't have an NHS login, you must follow the prompts to create this before you will be able to book your appointment. (Please see section at the bottom of this article called What to do if I don't have an NHS login but need to book an appointment?)

 

 

Step 3:

  • Enter your NHS login password and click continue.
  • If you have forgotten your password, click on the reset password option below.
  • Please note: Reset Password is now managed by the NHS login support team and NOT Swiftqueue. You will be redirected to the NHS login support pages if you click reset your password. For more help with this please see NHS login help pages https://help.qa.signin.nhs.uk/

 

Step 4:

  • Once you enter your password, you may be sent a security code to your mobile number.
  • Enter in the 6 digit code and click continue to proceed.
  • Some users may not have to enter the security code if you ticked the remember this device check box the last time you used NHS login.

 

  • If you have not used Swiftqueue before, you will brought to a consent screen.
  • You will be asked to confirm that you want to share the below information.
  • Click on 'I agree' button to continue.

Step 5: 

  • Once the above registration is complete, the screen will show 'checking details' and then automatically open to your Swiftqueue patient portal.
  • You can now book your appointment via the Swiftqueue site by clicking on the Book Appointment button and follow the steps to book your appointment.

 

Step 6:  

  • For more information on how to book, please see our Help Centre article How Do I Book A Blood Test Appointment?
  • Once you have booked your appointment, you will receive a confirmation email or SMS with details of your appointment.
  • You will also see the appointment showing in the Upcoming Appointments section of your patient portal.

What to do if I don't have an NHS login but need to book an appointment?

Step 1:  

  • Enter your email address 
  • This will check to see if you already have an existing NHS login for this email address.

 

 

Step 2:

  • If your email address is not found, then you will be prompted to create a login using the email address you entered.
  • As part of the verification process, you will need a mobile number so that the NHS can send a security code to you to verify your details.
  • Click the continue button in order to proceed.
  • Please note: If you have any difficulties during this part, please contact the NHS support team who can help you with this. Swiftqueue cannot help with this query.  https://help.qa.signin.nhs.uk/

 

Step 3: 

  • Once your account is registered, you should automatically be redirected to the Swiftqueue patient portal to book. 

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