I need to change the date / time for my Covid19 Vaccination appointment, but the system won't let me do this? Is this an error?
How do I change my date and time? The reschedule option is greyed out so I can't select it.
Some Vaccination clinics have turned off the option allowing you to cancel or reschedule your appointment date/time online. This is not a system error.
- Due to the volume of appointments that need to be rescheduled and the different vaccinations being administered, some Vaccination clinics have turned off the option to allow people to reschedule their appointments online.
- If you are looking to change your Vaccination appointment date and cannot do this online, please contact the clinic directly to see if they can help you change this.
- Alternatively, if you are NHS Staff or Healthcare workers please contact your Occupational Health department for more advice on what you can do.
Please note: Swiftqueue facilitate the appointments booking system for the Vaccination clinic, but it is the Vaccination Clinic that cancel / reschedule appointments as needed in line with Government changes or if there are delays to vaccine deliveries.