Please check which scenario fits best in order to change your Dose 2 appointment.
I have not attended my Covid19 Vaccination Dose 1 appointment yet but want to change my Dose 2 date/time.
- If you can still attend the first dose vaccination appointment, please wait until after you have attended your 1st dose vaccination appointment and then you will be able to reschedule your 2nd dose appointment online.
After you attend your Dose 1 appointment, please log in to your account at https://www.swiftqueue.co.uk/userlogin.php and click on the reschedule button. - You will receive a new confirmation email for your appointment date and time once changed.
I have already attended my Dose 1 appointment.
If you have already received your first dose vaccination and wish to reschedule your second dose please check which option below applies.
If your original Dose 1 & Dose 2 appointment was booked online:
- You can reschedule online by logging into your online account.
- Please login at https://www.swiftqueue.co.uk/userlogin.php and click on the "Upcoming Appointments" button. You will then see an option reschedule your appointment.
- Any available dates will show. It's possible that your clinic may be fully booked with no dates available to change to.
- You will receive a new confirmation email for your appointment date and time once changed.
- If the option to reschedule is greyed out / will not let you use this, this is because the Vaccination clinic have turned off this option. This is not a system issue but at the request of the Vaccination clinic.
If you originally booked by Phone or the clinic booked this for you:
- If you did not book online please ring the Vaccination Clinic directly using the phone number that you used to book your original appointment.
- Please note the phone lines can be extremely busy, so if you cannot get through please try again later or the next day.
Please note: Swiftqueue facilitate the appointments booking system for the clinic, but it is the Vaccination Clinic that cancel / reschedule appointments as needed in line with Government changes or if there are delays to vaccine deliveries.
For more information on changing the Dose 2 to 8 weeks instead of 12 weeks, please visit the NHS website: https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/